Everything You Ever Wanted In a Business Phone
Super Receptionist offers a host of features that make call-handling a breeze. Your callers are greeted with a customized professional message, followed by a menu of options to pick from.
Pick Your Number
We offer you great flexibility in choosing the right business phone number for your unique requirements including Toll-free, Vanity and Local and International numbers. And in case you want to keep your old number, we provide Number Portability too.
Route calls intelligently. Pick the sequence in which your agents receive calls. Get up to 10 extensions and 10 agents for each extension multi-language IVR helps you serve customers from any part of the world. Not available? Enable voicemail. Have a meeting? Get on a conference call.
Greet in any language
Create a powerful first impression with a sleek welcome message that adds to your reputation and portrays your desire to take your customers seriously. We tie up with radio jockeys to help you create your unique professional greeting. Pick the RJ that suits your style. Impressive, isn’t it?
Real Time Analytics
SuperReceptionist’s powerful analytics Engine deciphers your business and gives you insights that matter did your last marketing campaign work? From which location do you get the most enquiries? Which are the agents missing calls? Get all this info on your mobile.
Through a pop-up, get the history and profile of the person calling you. Listen to recordings and build your sales funnel – straight from your mobile.
Leads passed on to you by JustDial get updated in your contact list. Adding more to it, you can even have a click-to-call button there.
All text messages sent to your SuperReceptionist number are stored in one place and it is accessible by email.
Integrate the Click-to-Call button in your email and ad campaigns to measure ROI separately, or place it on your website to make it more interactive, and easy for a visitor to get in touch.
Divides responsibility and allows your executives to access their call logs even if physically you are not present.
Each and every call you make or receive is recorded. This makes monitoring the quality of your customer support or analyzing calls from customers and prospects as easy as pushing a button.
Add or delete forwarding numbers, access logs and recordings, listen to voicemails and modify your call settings controlled by a single panel.
You can choose to get email and SMS alerts for calls that couldn’t be answered or even for new voicemails and faxes.
It’s ability to integrate seamlessly with your existing CRM, such as FreshDesk, Salesforce and Zendesk, ensures that your records are always up-to-date.
Every call made through your SuperReceptionist number is recorded and synced with your CRM. Listen to previous conversations of agents and customers, anytime.